Collective intelligence is at the heart of our approach. We integrate all ecosystem stakeholders into our work to design innovative, inclusive, and sustainable solutions. We adopt iterative approaches to rapidly validate and deploy programs, products, and services. We use lean and design thinking methods to support you throughout the innovation value chain:



    Using an empathetic approach, we conduct research, surveys, interviews, focus groups, and workshops to draw detailed portraits of actors, their networks, and their issues.



    We analyze the specifics of your stakeholders in order to set SMART objectives and operational action plans for the implementation of new programs, products, and services.



    Through protocols and tools designed to stimulate creativity, we facilitate processes of ideation, prototyping, and testing to validate your solutions with their target audiences.



    We support you in selecting methods, tools, and partners for the implementation of your MVPs, pilot projects, and go-to-market strategies.



    We use qualitative and quantitative methods to measure the impact of your activities and to provide you with recommendations for the continuous improvement of your activities.


    happy smala Studies & Diagnostics

    Studies & Diagnostics

    • Strategic and sectoral studies related to digital, innovation, and impact ecosystems
    • Institutional diagnostics on digital culture and the innovation process
    • Strategic and functional analyses of digital projects
    • Monitoring, evaluation, and learning about the impacts of development programs
    • Development of advocacy, influence, and change management strategies
    happy smala Design & Delivery of Innovation Programs

    Design & Delivery of Innovation Programs

    • Strategic design, organizational development, and implementation of program support systems
    • Management and implementation of programs
    • Design and implementation of partnership strategies and ecosystem development
    • Design and facilitation of events, bootcamps, hackathons, and thematic workshops
    happy smala Capacity Building & Training

    Capacity Building & Training

    • Design and facilitation of collective intelligence workshops on problematization, ideation, prototyping, monitoring, and evaluation
    • Design and facilitation of training courses
    • Mentoring and coaching of project teams
    • Support for entrepreneurs and civil society actors in designing financing strategies
    • Training of executives and managers in leadership, innovation processes, and digital transformation processes
    happy smala Design & Deployment of Digital Platforms

    Design & Deployment of Digital Platforms

    • Design of participatory and collaborative digital products and services
    • Needs specification, benchmarking, and technical solution decision support

    • Support for operational organization, communication, go-to-market, and growth strategies
    • Project management for the creation of digital platforms
    • Functional and user experience diagnostics
    • Prototyping and business model validation

    Digital Transformation

    #bigdata #blockchain #digitalculture #agile


    #civictech #socialentrepreneurship #tech4good #sdgs

    Collaborative Finance

    #crowdfunding #fintech #financialInclusion #circulareconomy #tontine


    #incubation #acceleration #productdesign #mvp#gotomarket


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